Easy Returns, Hassle-Free Experience

Your satisfaction is important to us. Funky Socks wants every customer to have a great shopping experience, and we are committed to providing quality products and reliable service.

Please review our return and refund guidelines below.

Return Eligibility

You may request a return if:

  • The product is damaged, defective, or incorrect.
  • You received a different item than the one you ordered.
  • The return request is made within 7 days of delivery.
  • The product is unused, unworn, and in its original packaging.

For hygiene reasons, socks that have been worn, washed, or used cannot be returned or exchanged.

Non-Returnable Items

The following items are not eligible for return:

  • Used or worn socks
  • Washed products
  • Items without original packaging
  • Products damaged due to customer handling
  • Sale or clearance items (unless received damaged)

How to Request a Return

To request a return, please contact our customer support team with:

  • Order number
  • Customer name
  • Product details
  • Reason for return
  • Photos or videos of damaged or incorrect items (if applicable)

Our team will review your request and guide you through the return process.

Refund Process

Once your return is received and inspected, we will notify you about the approval status.

If approved:

  • Refunds will be processed through the original payment method where applicable.
  • Processing time may vary depending on your payment provider.
  • Delivery charges are non-refundable unless the mistake was from our side.

Exchange Policy

We offer exchanges for damaged, defective, or incorrect items. Exchange requests must be submitted within 7 days of delivery and meet our return conditions.

Damaged or Incorrect Orders

If you receive a damaged product or an item different from your order, please contact us immediately. We will work to resolve the issue as quickly as possible.

Order Cancellation

Orders can only be cancelled before they are shipped. Once an order has been dispatched, cancellation requests cannot be accepted.

Contact Us

For any questions regarding returns, exchanges, or refunds, please contact our support team.

Email: support@funkysocks.com

Thank you for choosing Funky Socks. We appreciate your trust and are committed to delivering quality products and excellent service.

Funky Socks — Step Into Comfort. Stand Out in Style.